Shipping & returns

We have a very simple policy - free shipping within Australia, and absolutely no quibble returns.

If you're outside Australia, a flat fee of AU$25 applies. 

Prices shown include GST and free standard delivery.

Shipping within Australia

Standard delivery

  • We use AusPost for our delivery. Most orders will reach you within 3 - 5 days.
  • Some rural areas may take a little longer and please allow extra time at peak periods.
  • Upon placing your order you will recieve status updates of your delivery and a tracking ID with a link to AusPost if you require further detail about your delivery. 
  • If you place a large order, you may be required to sign for your package. We recommend having the package delivered to a location where someone will be available to sign for it, such as a business address.

Express delivery

  • Next business day delivery is available via Express Post for orders placed before 11 am.  
  • Express Post costs A$12.00.  
  • This service is only available in certain Metropolitan areas within Australia.  
  • To check if your post code is covered by the Express Post service please click here and follow the link to the Express Post delivery postcodes, National Network

Shipping outside Australia 

  • All international deliveries will incur a fee of AU$25.  
  • Delivery times will vary, but should be around 5 -10 days.

Returns

Returns could not be easier.

  • If for any reason you're not happy with your purchase, we will gladly replace it, refund it, or give you a store credit (your choice).
  • Simply complete a return request form within 7 days of delivery, then send the item(s) back to us within 30 days of delivery.
  • To do this, click on "My Account" at the top of any page look for "Completed Orders".